Learning and Development Performance Assessment & Development Our performance cycle includes goal-setting, mid-year conversations and annual year-end performance reviews. It is designed to foster continuous development and alignment with organizational objectives. Our performance assessment process encompasses: (i) formal goal setting where employees and managers collaborate to define goals that align with TMX始s strategic direction; (ii) 360degree development feedback to support the continuous development of top talent; and (iii) agile conversations that encourage ongoing dialogue between managers and employees. We regularly offer training on our continuous performance development process, including goal-setting, mid-year career conversations, individual development plan creation and year-end performance reviews. 2025 Performance FTEs that participated in voluntary L&D programs 917 employees, a 12% increase from 2024. Average hours per FTE training and development 22.39 hours, an increase from 21.83 hours in 2024. Average amount spent per FTE on training and development $421.67, an increase from $379.14 in 2024. Independent Learning 672 independent learning hours logged in our e-learning library, representing a 25% decrease year-over-year. This decrease is attributed to a transition in e-learning providers in 2025, impacting employee access and completion rates. 927 learning hours logged in Pluralsight (a 246% increase year-over-year), a learning and exam preparation platform specializing in cloud computing and related technologies. 1,065 learning hours logged in LumiQ (a 45% increase year-over-year), a podcast app where conversations with business leaders count as verifiable learning hours for CPAs. 100% of required employees completed compliance training on information security, physical security, our code of conduct, and our respectful workplace policy. Leadership Development We offer an in-house leadership development program for current and emerging leaders called LEAD. Since its launch in 2022, 275 employees have attended the program, which is designed to strengthen the leadership network across the organization and uses experiential learning to help participants develop effective leadership skills. We also continued to offer a mentorship program to pair employees with internal mentors across the business to support their career growth and development. Our leadership development curriculum continued to grow in 2025 with the global rollout of new development workshops on Situational Leadership, Leading with Trust, and Coaching skills. These workshops expand upon our core curriculum, providing more advanced tools to cultivate a cohesive and high-performing leadership culture. Our Global Leadership Conference brought together 58 leaders to support global strategy alignment, engagement and cross functional collaboration. The event included networking, training, breakout sessions, keynote speakers and panel discussions. Our annual Sales Conference brought together 70 global sales leaders to develop cross-functional strategies and facilitate organizational networking and professional growth. REPORT CONTENTS ABOUT THIS REPORT SUSTAINABILITY STRATEGY SUSTAINABILITY GOVERNANCE PROSPERITY PLANET PEOPLE APPENDICES 47 | TMX GROUP 2025 ANNUAL SUSTAINABILITY REPORT
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